Privacy Policy

Effective date: 23 July 2025

1. Who we are

“RyzeSuperfoods,” “we,” “us,” or “our” refers to RyzeSuperfoods . Our website is ryzesuperfoods.us (the “Site”). For any privacy‑related questions, email info@ryzesuperfoods.us.

2. Personal information we collect

Category Examples Purpose
Identity & Contact Data Name, shipping & billing address, email, phone Processing and delivering your orders; customer support
Payment Data Card number (tokenised), PayPal details, Apple Pay ID Processing payments & refunds (handled by PCI‑DSS–compliant partners)
Technical Data IP address, browser type, device ID, time zone, cookies Site functionality, security, analytics
Marketing Data Newsletter opt‑ins, survey responses, social‑media handles Sending offers & product updates with your consent

We do not knowingly collect data from children under 13. If we learn that we have, we will delete it promptly.

3. How we use your information

We process data only when we have a lawful basis to do so, such as:

  1. Contractual necessity – to fulfil orders and provide customer service.

  2. Legitimate interests – to improve our products, prevent fraud, or personalise content (without overriding your rights).

  3. Consent – for email marketing and non‑essential cookies. You may withdraw consent at any time.

  4. Legal obligation – to comply with tax, accounting, or consumer‑protection laws.

4. Cookies & similar technologies

We use first‑ and third‑party cookies to:

  • Keep items in your cart between sessions.

  • Analyse traffic (Google Analytics).

  • Deliver personalised ads (Meta Pixel, Google Ads).

You can control cookies in your browser settings or via the Cookie Preferences banner on our Site.

5. Sharing your information

We never sell your personal data. We share it only with service providers who help us run our business, such as:

  • Payment processors (Shopify Payments, PayPal, Apple Pay).

  • Fulfilment warehouses & carriers (DHL, USPS).

  • Analytics & marketing partners (Klaviyo, Google, Meta).

Each partner is bound by strict data‑processing agreements and may use your data only for the agreed‑upon purpose.

6. International data transfers

Our primary servers are in the United States. Where data is transferred outside your country, we rely on:

  • European Commission–approved Standard Contractual Clauses (for EEA/UK customers).

  • Adequacy decisions or other lawful safeguards, as applicable.

7. Your rights

Region Key rights
GDPR (EEA/UK) Access, rectify, erase, restrict, portability, object, withdraw consent, lodge a complaint with a Data Protection Authority
CCPA/CPRA (California) Know, delete, correct, opt‑out of “sale”/“sharing,” limit sensitive data use, non‑discrimination
Other regions We honour equivalent rights where required by local law

To exercise any right, email info@ryzesuperfoods.us with your request. We aim to respond within 30 days.

8. Marketing communications

If you opt in to receive emails or SMS, we’ll occasionally send product updates and exclusive offers. You can unsubscribe at any time via the link in every message or by contacting us.

9. Data retention

We keep personal data only as long as necessary:

  • Orders & tax records: up to 7 years (legal requirement).

  • Marketing data: until you withdraw consent or after 2 years of inactivity.

  • Analytics data: 26 months (Google Analytics default), then anonymised.

10. Security measures

We use HTTPS encryption, tokenised payments, two‑factor authentication for admin accounts, and regular security audits to safeguard your information. No method is 100 % secure, but we follow industry best practices.

11. Third‑party links

Our Site may contain links to external sites (e.g., recipe blogs, social media). We are not responsible for their privacy practices. Review their policies before sharing data.

12. Changes to this policy

We may update this notice to reflect operational or legal changes. The “Effective date” at the top will change, and major updates will be announced by email or on the Site. Continued use after changes signifies acceptance.

13. Contact us

For questions, data‑access requests, or complaints, email info@ryzesuperfoods.us